Return Units (Subpage)
Embedded list of returned items within the Return Card. Shows EAN, product description, quantity, status, and refund information.
Opening the Page
Fields
| Field |
Description |
| Return Unit ID |
Unique Kaufland line ID. |
| EAN |
EAN/GTIN of the returned item. |
| Product Title |
Product description. |
| Quantity |
Return quantity. |
| Status |
Status of the return line (color-coded): need_to_be_accepted (yellow), approved/closed (green), rejected (red), clarification_required (blue). |
| Return Reason |
Return reason provided by the buyer. |
| Total Price |
Total value of the returned line. |
| Refund Amount |
Refunded amount. |
| Refund Sent |
Whether the refund has been sent. |
| BC Item No. |
Linked BC item number. |
Actions
| Action |
Description |
| Accept Return |
Accept the return — a refund will be initiated. |
| Reject Return |
Reject the return — a reason is required. |
| Request Clarification |
Send a follow-up question to the buyer. |
| Repair |
Select the repair option. |