eBay Setup
The eBay Setup page bundles the connector's global settings that apply to all accounts — default account, order import, item sync, inventory buffer and webhooks. The credentials themselves live on the accounts, the country settings on the marketplaces.
Open the page
- Via search: eBay Setup
- Recommended for initial setup: setup wizard
On opening, the page checks whether the merchantCENTRAL hub is configured (platform guard).
Fields
| Group | Field | Description |
|---|---|---|
| Default Account | Default Account Code / Default Marketplace Code | Account and marketplace for operations that do not bring their own context. |
| Order Import | Auto Create Customers | Create customers automatically during import. |
| Shipping Item No. | Service item for shipping cost lines on sales orders (empty = no shipping line). | |
| Item Sync | Default Condition | Default item condition for new listings. |
| Description Source | Source of the listing description text (item description, extended texts, marketplace item, description + attributes). | |
| Auto Fill Product Data | Pre-populate Brand/MPN/EAN from the BC item card. | |
| Include Image URLs | Include image URLs when syncing items. | |
| Auto Send Tracking | Report tracking numbers to eBay automatically after posting the shipment. | |
| Inventory | Safety Stock Qty / Max Listing Qty | Safety stock and quantity cap for the inventory sync. |
| Webhooks | Webhooks Enabled / Webhook URL | Enable real-time notifications; URL of the Azure Function relay (details). |
The License FactBox shows the module's license/demo status.
Actions
| Group | Action | Description |
|---|---|---|
| Authorization | Request eBay Consent | Opens the eBay consent page in the browser. |
| Enter Authorization Code | Exchanges the code eBay returned for a refresh token. | |
| Processing | Opt in to Business Policies | Enables business policies for the account (required once). |
| Create Default Policies | Creates a standard set of fulfillment, payment and return policy. | |
| Test Connection | Tests the API connection. | |
| Import Orders / Sync Inventory / Sync Items / Sync Returns / Sync Cancellations | Manual sync runs. | |
| Navigation | eBay Accounts / eBay Marketplaces / Orders / Items / Returns / Cancellations / Carrier Mapping | Opens the respective lists. |
| Check Seller Privileges | Shows seller privileges and selling limits from the eBay account. |
Automation (job queue)
During installation the connector creates recurring job queue entries (initial status On Hold — set to Ready to activate):
| Job | Interval |
|---|---|
| eBay: Import Orders | 5 min |
| eBay: Sync Inventory | 5 min |
| eBay: Send Fulfillments | 5 min |
| eBay: Sync Items | 10 min |
| eBay: Sync Cancellations | 30 min |
| eBay: Sync Returns / Sync Messages / Hub Item Sync | 60 min |
| eBay: Sync Payment Disputes | 4 h |
| eBay: Sync Finances | daily |
Tips
Order of initial setup
Create account → run consent → create marketplace → pick policies → test connection. The setup wizard walks through exactly these steps.