merchantCENTRAL AI Setup
Every AI feature across the merchantCENTRAL apps shares one Azure OpenAI resource. It is entered here once — not once per connector.
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Why it is central
AI features are appearing across the product family — a price explanation here, an item description there. Each needs the same three things: an endpoint, a deployment and a key. Maintaining those per connector would be one chance per connector to fumble a key, and one place per connector to look when it stops working.
What is not central is switching them on and off. Each feature registers its own Copilot capability and can be switched off by name under Copilot & AI Capabilities.
Azure OpenAI
| Field | Meaning |
|---|---|
| Azure OpenAI Endpoint | The endpoint of your resource, e.g. https://my-resource.openai.azure.com/. Leaving it empty switches every AI feature of the platform off. |
| Deployment Name | Name of the chat completion deployment in your Azure OpenAI resource. |
| API Key | Choose the field to enter or replace the key. |
The key is not in a table field
The API key goes through the credential store into the platform's isolated storage and cannot be read back. A masked text field would still be a text field — readable through a configuration package, a RecordRef or a permission set nobody tightened.
Limits
| Field | Meaning |
|---|---|
| Max Tokens | Upper bound for the length of a generated answer. Features may ask for less, never for more. |
| Monthly Token Budget | How many tokens the platform may consume per calendar month. 0 means no limit. Once the budget is reached, the AI features stop and resume on the first of the next month. |
| Budget Warning % | At what share the AI Overview starts warning. It changes nothing about what the features do. |
Usage
| Field | Meaning |
|---|---|
| Last Answered | When an AI feature last actually received an answer. Failed calls do not move it — a run of failures should not look like the service working. |
| Tokens This Month | Consumption since the first of the month. Choose the field for the calls behind it. Red once the budget is reached, amber from the warning threshold. |
| Tokens Since Setup | Total consumption, including log entries the cleanup has already removed. |
Administrators only
This page belongs to the administrator permission set. Whoever can change the monthly budget can lift the cost ceiling and switch the AI off platform-wide, so the standard user set does not include it. The AI Overview and the usage log are open to everyone.
Housekeeping
Log Retention Days decides how long a call stays in the usage log. The default is 365 days; 0 keeps every entry.
Actions
| Action | Effect |
|---|---|
| AI Overview | Opens the consumption overview. |
| Usage Log | Opens every recorded call. |
| Remove API Key | Deletes the stored key. Every AI feature of the platform stops afterwards. |