merchantCENTRAL Dashboard
The Dashboard sits one level above the individual connector dashboards and answers the questions none of them can answer on its own: is the fleet running, what is waiting for you, and what did the day bring. Nothing is configured here - settings live in the assisted setup and on the Setup card.
In-context help (F1)
Press F1 to open this page. Every figure on the dashboard is clickable and leads to the records it was calculated from - the tiles, the segments of the cards and every row of the module strip.
Open the page
- Via search: merchantCENTRAL Dashboard
- Or via the Role Center (Business Manager, Order Processor, Sales Manager)
Two sections: Trade and Sourcing
A merchant runs two businesses at once - selling and sourcing - and the two have different figures, different work and different fleets. The dashboard therefore separates them into two overviews: Trade on top, Sourcing below. While both shared one section, the larger fleet pushed the smaller one out of the few rows of the module strip.
The sourcing section appears only if this tenant actually sources through the platform - a registered supplier connector or offers in the catalog is enough. A band of tiles that can only ever read nought helps no one. The same applies to trade, with one exception: if both are empty, the trade section stays, because a blank page says less than a row of noughts.
Trade
Key figures
| Tile | Meaning |
|---|---|
| Orders today | Everything that came in today, whatever has become of it since; cancellations do not count. The sub-line states how many of them are still to be processed. With a trend line of the last 14 days. |
| Open orders | All orders still awaiting processing, regardless of age. The sub-line states how many of them are stuck in error. |
| Revenue today | Revenue booked today. The sub-line compares the current month with the previous month up to the same day. With a trend line of the last 14 days. |
| Channels switched on | Connectors switched on out of those registered on the trade side - marketplaces, shipment providers and extensions. The sub-line names missing licences first, then errors, otherwise all of them running. |
The one tile without a drilldown
Channels switched on counts across three registries for which there is no single list. A tile reading "5 / 8" that then opens a list of three marketplaces would be exactly the drift the rest of the page avoids. The module strip below names each module individually instead.
Cards
- Orders today by channel - where the day's orders came in, one segment per marketplace. Deliberately not filtered to installed connectors: a channel whose connector was uninstalled keeps appearing as long as it still has orders of the day - otherwise the segments would add up to less than the tile above.
- Revenue this month by channel - the channels ranked, strongest first, at most six rows. Amounts are converted into the local currency once per currency at the current rate; a currency without a rate is not added at face value but left out and named by name underneath the card.
- Waiting for you - the one card that is meant to be empty. It carries orders stuck in error, sales orders whose latest ship date set by the marketplace has passed or ends today (see Ship deadlines), the open data protection decisions and whatever installed add-on modules report as waiting work. A line with a count of zero does not appear at all.
Sourcing
Key figures
| Tile | Meaning |
|---|---|
| Suppliers switched on | Supplier connectors switched on out of those registered. Sub-line as with the channels: missing licences first, then errors, otherwise all of them running. |
| Offers in the catalog | All imported supplier offers; the sub-line states the share that is linked to an item. The percentage is rounded down - a catalog with records still unlinked must never read as fully linked. |
| Open item proposals | Item proposals not yet decided; the sub-line states the items awaiting an update. |
Cards
- Waiting for you - work that has piled up in the catalog: supplier offers without an item, open item proposals, new manufacturers nobody has reviewed yet, and items awaiting an update. Here too, only what is actually waiting appears.
- Catalog by supplier - how much of the catalog each supplier carries, largest first, at most six rows.
The module strip
Each section is closed by a strip with one row per module: name, module type and last activity, plus a status badge on the right. The trade strip carries marketplaces, shipment providers and extensions, the sourcing strip the suppliers.
Clicking a row opens that connector's own dashboard; where it has none - an extension, a provider that only carries settings - its setup page opens instead. If the licence blocks the connector, the row leads to that module's licence, because that is where the remedy is.
What the badge says, in this order: Licence blocked, Licence expired, Not registered, Awaiting e-mail confirmation, Demo, Switched off, Error - show cause, otherwise the operational status. The licence comes first because it explains the other states: a connector whose licence has expired is switched off by the platform - "Switched off" would then answer the wrong question.
Rows are ordered by urgency, not by name: a blocking licence first, then errors, then "waiting for setup", then running, and last the ones switched off on purpose.
A fixed row budget
The strip sits below a row of tiles and a row of cards in a control of fixed height. It therefore has 9 rows in trade and 16 rows in sourcing - a layout budget, not a preference; a merchant sells through a handful of channels and buys from a dozen suppliers or more. What no longer fits is not dropped silently but counted in a closing row: "%1 more connectors" or "%1 more suppliers", pointing at the Connectors box, which lists them all. Ordering by urgency is what keeps a failing connector from being pushed out of the strip by healthy ones.
Artificial Intelligence
Once the AI is set up, a row Artificial Intelligence closes the module strip - with the Azure deployment in use, the month's consumption in tokens and, as soon as prices are entered in the AI setup, their approximate cost. The badge reads Active, Budget nearly used up or Budget used up. Clicking it opens the AI overview, not the setup: the dashboard is for the day's work.
If the AI is not set up, the row is absent entirely - the dashboard does not offer setup. The row counts against the same row budget as the connectors and sits above the closing row; below it, it would read as one of the modules being hidden.
If the monthly budget is reached or close to it, an additional row appears in Waiting for you - an exhausted budget stops every AI feature of the platform, whichever app it belongs to. That row goes into the section the tenant actually sees: normally trade, and sourcing for a tenant who only sources.
FactBoxes
- Connectors - every registered module in full, with no row budget
- License Status - licence or demo status of the platform
Actions
| Action | Description |
|---|---|
| Refresh | Scans for installed modules again and reloads all dashboard data. |
| Sync All Marketplaces | Triggers synchronisation for all active marketplaces after a confirmation. |
| Import All Suppliers | Triggers the data import for all active supplier connectors after a confirmation. |
| License | Opens the licence overview (admins only). |
| Activity Log | Opens the central log of all marketplace activity. |
| Marketplaces · Marketplace Orders · Marketplace Items | Open the respective lists. |
| Shipment Providers · Shipment Labels | Open the respective lists. |
| Packaging Materials | Opens the packaging materials with dimensions and tare weight; visible only when a shipment provider is set up. |
| Suppliers · Supplier Data | Open the supplier connectors and the imported article data. |
No setup on the dashboard
Setup actions are deliberately absent here. They live in the assisted setup and on the Setup card; a single module's settings are reached through its row in the module strip.
What add-on modules contribute
Installed modules may add one tile or one card of their own per section and report waiting work to the Waiting for you card - there, rather than in a card of their own, so the answer to "what needs doing" stays in one place. The platform also provides anchor sections below the overviews into which connector apps dock their own tiles; such a section appears only once a module has docked something.