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Reviews

Management page for product reviews from the Shopware 6 shop. Reviews are imported from the shop and can be moderated and answered in Business Central.

Open Page

  • Via search: Shopware 6 Product Reviews
  • Via the Shopware 6 Dashboard → Navigation → Product Reviews

Fields

Field Description
Shop Shop the review comes from, shown by its name. To filter or sort, use the Shop Code column (hidden by default).
Points Rating points (0–5 stars).
Title Headline of the review.
Item No. BC item number of the reviewed product.
Customer Name Name of the reviewer.
Status Moderation status of the review.
Created At Creation date of the review in the shop.
Imported At When the review was imported into Business Central (hidden by default).

Actions

Action Description
Import Reviews from Shop Fetches all product reviews from Shopware 6 and imports them into Business Central.

Clicking a row opens the review card.


Review Card

Field Description
Review Content The full text of the review.
Reply Your reply to the review. Shopware shows it below the review in the storefront. Clearing it and sending removes the reply from the storefront.
Shopware 6 Product ID / Shopware 6 Customer ID / Shopware 6 Review ID Technical IDs in the shop.
Action Description
Approve Publishes the review in the shop, so it is visible in the storefront. A Reply entered is sent along.
Reject Unpublishes the review in the shop, so it disappears from the storefront. Shopware knows only published or not – a rejected review is reported as pending on the next import.
Send Reply Sends the Reply to the shop without changing whether the review is published.

Notes

  • Reviews are imported via the Shopware 6 Admin API (/api/product-review).
  • The import is paginated — shops with many reviews are supported.
  • The dashboard offers the same import under Marketing → Import Reviews from Shop.