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Shopware 6 Blocked Prices

Shopware 6 takes its prices only from the sales price list assigned to the shop's sales channel in merchantCENTRAL (see Prices from merchantCENTRAL). The merchantCENTRAL price check checks every new price before it goes to the shop. Blocked prices are on the merchantCENTRAL page Blocked Prices; they are approved there as well.

Opening the page

  • Via the Shopware 6 Dashboard → Navigation → Blocked Prices
  • Via the dashboard by clicking the Blocked prices row in the Waiting for you card

Both open the merchantCENTRAL page Blocked Prices, filtered to Shopware 6.

When a price is blocked

The merchantCENTRAL price check holds back a new price when it

  • falls too far below the last published price (an ordinary increase is not held back),
  • looks like a decimal slip – more than three times or less than a third of the last published price,
  • is below the unit cost, or
  • falls short of the minimum margin.

You set the limits in merchantCENTRAL on the Shopware 6 marketplace card or the sales channel.

The connector checks unit cost and minimum margin once more right before sending, because tier prices and unit cost may have changed since the last price was taken.

What happens to the item

A blocked price does not go to the shop. If the item is in the shop already, the price sync switches the product off there and sets the flag Switched Off for Price on the item – even when no other price has changed. That way it does not stay buyable at a price that no longer applies. A new item is only created once it has a valid price.

With the next price that goes out, the product is switched on again, as Activated on the item says.

On the item card, Price Error shows the reason and Blocked Price the amount held back.

Typical workflow

  1. The dashboard shows the Blocked prices row in Waiting for you.
  2. Click the row – the merchantCENTRAL page Blocked Prices opens.
  3. If the price is wrong, correct the sales price list – the corrected price is checked again.
  4. If the price is right after review, approve it there with Approve Price. It goes out with the next price sync.

See also