Skip to content

DHL End of Day (Manifest)

The End of Day process closes all open shipments with DHL and creates a manifest document.

Overview

Aspect Description
Purpose Report open shipments to DHL as ready for dispatch
API Endpoint POST /manifest (close) / GET /manifests?date= (retrieve document)
Timing After the last shipment of the day
Result Manifest PDF (handover list for DHL driver)

Performing End of Day

Via the DHL Dashboard

  1. Open the DHL Dashboard
  2. Click End of Day
  3. All open shipments for the day are closed

Via the Shipment Label List

  1. Open the Shipment Labels list
  2. Click End of Day (action in the action bar)

What Happens During End of Day?

  1. POST /manifest is sent to the DHL API
  2. All non-manifested shipments are marked as ready for dispatch
  3. DHL creates the manifest document (handover list)
  4. The document can then be retrieved and printed

Automatic Retrieval

After closing, the manifest document is automatically retrieved (GET /manifests?date=YYYY-MM-DD) and saved as PDF.

Manifest Document

The manifest (handover list) contains:

  • Shipper information (your company)
  • Date of the end-of-day closing
  • List of all manifested shipments with shipment numbers
  • Signature fields for handover to DHL driver
  1. After end of day, the manifest is automatically displayed
  2. Alternatively: Retrieve Manifest → select date → open PDF

Cancellation After End of Day

Important

After end of day, labels can no longer be cancelled. Cancellations must be made before the manifest.

If a label was mistakenly not shipped after the manifest:

  • Contact DHL customer service
  • Or manually mark the shipment as "not shipped"
Process orders → Create labels → Print labels
    → Pack parcels → End of day → Print manifest
        → Hand over parcels to DHL driver

Error Handling

Error Cause Solution
No shipments to manifest No open shipments available Check if end of day was already performed
HTTP 401 Token expired Run connection test → token is renewed
Manifest document not available Document not yet generated (processing time) Wait a few minutes and retrieve again