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DHL Parcel DE Shipping

Overview

The DHL Parcel DE Shipment Connector fully integrates the DHL Parcel DE Shipping API v2 into the merchantCENTRAL platform. The API is used to create shipping labels, process returns, track shipments, and perform end-of-day manifests.

Features

Feature Description
Label Creation Shipping labels for all DHL products (Paket, International, Europaket, Kleinpaket, Warenpost)
Return Labels Standalone returns via the DHL Returns API v1
End of Day Manifest creation to close the shipping day
Shipment Tracking Automatic status updates via the DHL Track & Trace API v2
Value Added Services Age verification, cash on delivery, insurance, preferred delivery, and more
Profiles & Contracts Multiple EKP numbers, zone-based routing, automatic billing numbers
Shipping Rules Rule-based automatic assignment of services
Customs Data Complete customs declarations for international shipments

Prerequisites

  • AD merchantCENTRAL Hub must be installed and licensed
  • DHL API access (API Key + OAuth2 Credentials or GKP credentials) — available at developer.dhl.com
  • DHL business customer contract with EKP number(s)
  • At least a demo license for module MCDHL

Getting Started

The Setup Wizard guides you through the initial configuration:

  1. Open the DHL Shipment Setup via search or the dashboard
  2. Start the Setup Wizard (automatically suggested on first setup)
  3. Select the authentication type (OAuth2 recommended)
  4. Enter API Key and credentials
  5. Run the connection test
  6. Configure the shipper address
  7. Set default settings for labels (format, weight)
  8. Activate the connector

→ Detailed instructions: Initial Setup

Sandbox Mode

Use sandbox mode for risk-free testing. The sandbox API creates test labels without real shipments or charges.


DHL Products

Product Code Name Use Case
V01PAK DHL Paket Domestic shipments
V53WPAK DHL Paket International International parcels
V54EPAK DHL Europaket B2B shipments within the EU
V62KP DHL Kleinpaket Small goods shipments
V66WPI Warenpost International Small international shipments

Label Formats

Document Formats

Format Description Recommended Printer
PDF Standard document Laser printer
ZPL2 Zebra Programming Language Thermal printer (Zebra, TSC)
Format Size Description
A4 210×297mm For laser printers (label on A4 sheet)
100x70mm 100×70mm Compact thermal label
910-300-600 105×205mm DHL standard label
910-300-300 105×148mm A6 label

Separate Formats for Shipping and Returns

Shipping and return labels can use different formats — e.g., ZPL2 on the thermal printer for packing and PDF on the laser printer for return inserts.


Pages in this Section

Page Description
Initial Setup Step-by-step guide for initial configuration
Create Label Create and print shipping labels
Returns Create return labels
End of Day Create manifest and close shipping day
DHL Products Overview of all available DHL products
Profiles & Billing Manage profiles and contract lines
Setup (Reference) Complete field reference for the setup page
Customs Data Customs declaration for international shipments
Customs Items Customs declaration line items
Value Added Services Configure Value Added Services
Troubleshooting Common issues and solutions