Send Refund
Dialog for processing a refund for a returned order line.
Opening the Page
- Via the Return Units Subpage → Action Accept Return
Fields
Refund Information
| Field | Description |
|---|---|
| Order Unit ID | Kaufland order line ID. Read-only. |
| Product Title | Product description. Read-only. |
| Original Amount | Original line amount. Read-only. |
Refund Details
| Field | Description |
|---|---|
| Refund Amount | Refund amount (default: original amount). Can be adjusted, must be > 0. |
| Refund Reason | Reason for the refund (multi-line, mandatory). |
When closing with OK, the refund is submitted to Kaufland.