DHL Express Setup Card
Central configuration page for the DHL Express Shipping Connector. Configure API credentials, account numbers, shipper address, default settings, label formats, pickup configuration, paperless trade, and customs data here.
Opening the Page
- Via search: DHL Express Setup
- Via the merchantCENTRAL Dashboard → Shipping Providers → DHL Express → Setup
Fields
API Settings
| Field |
Description |
| API Base URL |
Base URL for the MyDHL API. Production: https://express.api.dhl.com/mydhlapi, Sandbox: https://express.api.dhl.com/mydhlapi/test |
| Sandbox Mode |
Enables sandbox mode for testing. The URL switches automatically |
| Username |
DHL Express API username (click to configure). Status: "Configured" (green) or "Not configured" (red) |
| Password |
DHL Express API password (click to configure). Status: "Configured" (green) or "Not configured" (red) |
Account Numbers
| Field |
Description |
| Shipper Account No. |
9-digit DHL Express shipper number |
| Billing Account No. |
9-digit billing account number (often same as Shipper) |
| Duties Account No. |
9-digit duties/tax account number (only for DDP shipments) |
Defaults
| Field |
Description |
Default |
| Default Product |
Standard express product |
P (EXPRESS WORLDWIDE) |
| Default Incoterm |
Standard delivery term |
DAP |
| Default Package Type |
Standard package type |
YP (Your Packaging) |
| Default Weight (kg) |
Fallback weight when none specified |
1.0 |
Shipper Address
| Field |
Description |
Required? |
| Shipper Name |
Company name |
✅ |
| Shipper Street |
Street |
✅ |
| Shipper House No. |
House number |
✅ |
| Shipper Post Code |
Postal code |
✅ |
| Shipper City |
City |
✅ |
| Shipper Country Code |
ISO alpha-2 country code (e.g., DE) |
✅ |
| Shipper Contact Name |
Contact person |
✅ |
| Shipper Phone |
Phone number (DHL Express requirement!) |
✅ |
| Shipper Email |
Email address |
Recommended |
| Field |
Description |
Default |
| Doc Format |
Document format for shipping labels (PDF, ZPL2, EPL2) |
PDF |
| Label Format |
Label size for shipping labels (4x6, 4x8, 8x4, 6x4, A4) |
4x6 inch |
| Retoure Doc Format |
Document format for return labels |
PDF |
| Retoure Label Format |
Label size for return labels |
4x6 inch |
Pickup
| Field |
Description |
Default |
| Auto Pickup |
Automatically book pickup with each shipment |
Enabled |
| Pickup Ready Time |
Earliest pickup time |
— |
| Pickup Close Time |
Latest pickup time |
— |
| Pickup Location |
Pickup location description |
— |
Paperless Trade
| Field |
Description |
Default |
| Paperless Trade Enabled |
Enable electronic customs documents |
Disabled |
| Default Export Description |
Standard goods description for customs |
— |
Customs
| Field |
Description |
| Shipper EORI |
Sender's EORI number |
| Shipper Tax ID |
Sender's tax ID / VAT number |
Status Tracking
| Field |
Description |
| Last Label Created |
Date/time of last successful label creation |
| Labels Created Today |
Number of labels created today |
| Last Error Message |
Last API error message |
| Last Error DateTime |
Date/time of last error |
Actions
Processing
| Action |
Description |
| Test Connection |
Tests the connection to the MyDHL API |
| Load from Company |
Loads shipper address from BC company information |
Navigation
| Action |
Description |
| Shipment Labels |
Opens the list of all DHL Express labels |
| Dashboard |
Opens the DHL Express dashboard |
License
| Action |
Description |
| Register Demo |
Starts the demo registration wizard |
| Refresh License |
Refreshes the license status from the license server |