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Order Details (FactBox)

FactBox that displays details of the selected Conrad order: order status, processing status, tracking information, invoice data, and error messages.

Display

  • Automatically visible on the Failed Orders page (right side)

Fields

General

Field Description
Order ID Conrad order number.
Order State Order status at Conrad.

Status

Field Description
Processing Internal processing status.
Sales Order Linked sales order.

Retry Attempts

Field Description
Attempts Number of processing attempts (yellow if > 0).
Last Attempt Time of the last attempt.

Error (only visible when errors exist)

Field Description
Error Message Last error message (red, multi-line).

Tracking

Field Description
Sent Tracking number submitted?
Sent Date Time of the tracking submission.
Attempts Number of tracking submission attempts.

Invoice

Field Description
Invoice No. Conrad invoice number.
Retrieved Invoice retrieved?
Retrieved Date Time of the invoice retrieval.
Attached PDF attached to posted invoice?