Reject Claim
Dialog for rejecting a Kaufland claim with a reason.
Opening the Page
- Via the Claims list or Claim Card → Action Reject Claim
Fields
Claim Information
| Field | Description |
|---|---|
| Claim ID | Kaufland claim ID. Read-only. |
| Claim Type | Type of claim. Read-only. |
| Claim Description | Buyer's problem description (multi-line). Read-only. |
Response
| Field | Description |
|---|---|
| Reject Reason | Reason for rejection (multi-line, required, max. 2048 characters). This text is submitted to Kaufland and is visible to the buyer. |
When closing with OK, the claim is rejected.