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Shopware 6 WorkQueue

The WorkQueue shows all pending and processed synchronization jobs for the Shopware 6 shop. Each entry represents a single action (e.g. item update, price update) that needs to be transmitted to the shop.

The WorkQueue functions as an asynchronous queue: Changes to item data in BC are first queued and then processed in batches via the Job Queue or manually.

The list is read-only.

Opening the Page

  • Via search: Shopware 6 WorkQueue
  • Via the Shopware 6 Dashboard → Action Work Queue
  • Via the Dashboard by clicking the Pending Work Queue KPI tile

Fields

Field Description
ID Unique, automatically assigned ID of the queue entry.
Action Type of action to be performed, e.g. ITEM UPDATE (item data), ITEM PRC UPDATE (price), ITEM QTY UPDATE (stock).
Record PK Item number (primary key) of the affected BC item.
Working State Processing status: 0 = Pending, 1 = Processing.
Timestamp Last Try Timestamp of the last processing attempt.
Timestamp Success Timestamp of successful processing. If empty, the entry has not been successfully processed yet.
Failure Count Number of failed processing attempts. For repeated failures, the cause should be checked in Additional Information.
Additional Information Additional information or error messages for the entry. Contains the error description from the middleware/API in case of failures.

Actions

Action Description
Process All Entries Processes all pending queue entries immediately. The entries are processed sequentially and the respective action is transmitted to the Shopware shop.
Delete Processed Entries Deletes all successfully processed entries (with Timestamp Success set) from the queue. This helps maintain clarity and prevents the table from growing uncontrollably.