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UPS Shipment Setup

Central setup page for the UPS Shipping Connector. This is where OAuth 2.0 credentials, shipper address, and default settings for UPS shipping are configured.

Opening the Page

  • Via search: UPS Shipment Setup
  • Via the merchantCENTRAL Dashboard → Shipping ProvidersUPS

Fields

API Credentials (OAuth 2.0)

Credentials for the UPS Shipping REST API with OAuth 2.0 authentication.

Field Description
API Base URL Base URL of the UPS API. Production: https://onlinetools.ups.com, Sandbox: https://wwwcie.ups.com
Sandbox Mode Enables sandbox mode for test environments
Client ID OAuth 2.0 Client ID (masked). Created in the UPS Developer Portal
Client Secret OAuth 2.0 Client Secret (masked)

OAuth 2.0 Token Caching

The UPS Connector stores the Access Token and automatically renews it upon expiration (~4 hours validity). The token can be manually reset via the Clear Token Cache action.

Account

Field Description
Account Number UPS customer number (6-character Shipper Number)

Shipper Address

Shipper address for all UPS shipments.

Field Description
Shipper Name Name of the shipper
Shipper Attention Name Contact person / Attn.
Shipper Street Shipper street (line 1)
Shipper Street 2 Shipper street (line 2, optional)
Shipper Post Code Shipper postal code
Shipper City Shipper city
Shipper Country Code Country code (ISO alpha-2, e.g., DE)
Shipper State/Province State/Province (e.g., BY for Bavaria, required for USA/CA)
Shipper Phone Shipper phone number
Shipper Email Shipper email address

Default Settings

Default values for label creation.

Field Description
Default Service Default UPS service: 11 (Standard), 07 (Express), 65 (Express Saver), 54 (Express Plus), 08 (Expedited), 70 (Access Point Economy), 96 (Worldwide Express Freight)
Default Weight (kg) Default weight in kilograms
Default Package Type Default package type (e.g., 02 = Customer Supplied Package, 01 = UPS Letter)
Label Format Shipping label format: GIF (default), PNG (higher quality), ZPL (Zebra thermal printers), EPL (Eltron thermal printers), SPL (Sato thermal printers)
Label Size Label size: 4x6 (default), 4x8 inches

International / Customs

Default values for international shipments and customs declarations.

Field Description
Shipper Tax ID Shipper's tax identification number (e.g., EORI or VAT ID) used in customs declarations for international shipments
Default Reason for Export Default reason for export in UPS customs declarations: SALE, GIFT, SAMPLE, RETURN, REPAIR. Default: SALE

Status

Current status information for the UPS integration.

Field Description
Last Label Created Date and time of the last created label
Labels Created Today Number of labels created today
Last Error Message Last UPS API error message (red on error)
Last Error DateTime Time of the last error

Actions

Action Description
Test Connection Tests the connection to the UPS API by requesting an OAuth Access Token. Shows a confirmation message on success
Clear Token Cache Clears the cached OAuth Access Token. A new token is automatically requested on the next API call

Notes

Clear Token Cache

If authentication errors occur after changing the Client ID or Client Secret, clearing the token cache via the Clear Token Cache action often helps.

Singleton Page

This page has exactly one record. The record is automatically created when the page is first opened.