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DPD Products

The DPD Connector supports all common DPD products for domestic and international shipping. Here you will find a detailed description of each product including use cases, transit times, and special features.


Product Overview

Code Product Weight (max.) Use Case
CL DPD Classic 31.5 kg Domestic & EU
E830 DPD Express 8:30 31.5 kg Domestic
E12 DPD Express 12:00 31.5 kg Domestic
E18 DPD Express 18:00 31.5 kg Domestic
IE2 DPD International Express 31.5 kg International
PL DPD ParcelShop 20 kg Domestic & EU
MAIL DPD Mail 1 kg Domestic
MAX DPD MAX 31.5 kg Domestic

DPD Classic (CL)

The standard product for domestic and European parcel shipping.

Property Value
Code CL
Transit Time (Domestic) 1–2 business days
Transit Time (EU) 2–5 business days (depending on country)
Max. Weight 31.5 kg
Max. Girth 250 cm (length + 2Γ— width + 2Γ— height)
Tracking Yes, with DPD Predict notification
Insurance Up to €520 (standard)

Recommendation

DPD Classic is the most commonly used product and is suggested as the default in the DPD Setup. For most B2C and B2B shipments, this product is the right choice.

When to Use?

  • Regular parcel shipping within Germany
  • EU-wide shipping (e.g. Austria, France, Netherlands)
  • When no special delivery speed is required

DPD Express 8:30 (E830)

Guaranteed delivery on the next business day by 8:30 AM.

Property Value
Code E830
Transit Time 1 business day (delivery by 8:30 AM)
Max. Weight 31.5 kg
Tracking Yes, with delivery confirmation
Delivery Guarantee Yes (money-back guarantee)

Availability

Express 8:30 is not available for all destination areas. Check the availability for your target area on the DPD website.

When to Use?

  • Urgent business shipments that need to arrive early in the morning
  • Important spare parts or documents
  • Time-critical B2B deliveries

DPD Express 12:00 (E12)

Guaranteed delivery on the next business day by 12:00 PM.

Property Value
Code E12
Transit Time 1 business day (delivery by 12:00 PM)
Max. Weight 31.5 kg
Tracking Yes, with delivery confirmation
Delivery Guarantee Yes (money-back guarantee)

When to Use?

  • Shipments that need to reach the recipient by noon
  • Express orders with a next-day delivery promise
  • Time-critical B2B deliveries

DPD Express 18:00 (E18)

Guaranteed delivery on the next business day by 6:00 PM.

Property Value
Code E18
Transit Time 1 business day (delivery by 6:00 PM)
Max. Weight 31.5 kg
Tracking Yes, with delivery confirmation
Delivery Guarantee Yes (money-back guarantee)

When to Use?

  • Standard express with a full-day delivery window
  • For destination areas where E830 or E12 are not available
  • When guaranteed next-day delivery is sufficient

DPD International Express (IE2)

International express shipping for shipments outside the EU or to remote EU areas.

Property Value
Code IE2
Transit Time 2–5 business days (depending on country)
Max. Weight 31.5 kg
Tracking Yes, international
Customs Data Required for non-EU shipments

Customs Data Required

For international shipments outside the EU, you must provide customs data (goods description, goods value, Incoterms). Set up the Incoterm Mapping for this purpose.

When to Use?

  • Shipments to non-EU countries (e.g. Switzerland, UK, USA)
  • Express shipments within the EU when DPD Classic is too slow
  • Shipments with customs clearance

DPD ParcelShop (PL)

Delivery to a DPD ParcelShop instead of to the doorstep.

Property Value
Code PL
Transit Time 1–3 business days
Max. Weight 20 kg
Pickup Time 7 days from delivery
Network > 11,000 ParcelShops in Germany

When to Use?

  • When the recipient cannot be at home
  • As a more affordable alternative to doorstep delivery
  • For shipments to business locations without parcel acceptance

DPD Mail (MAIL)

Letter shipments via the DPD network.

Property Value
Code MAIL
Transit Time 2–3 business days
Max. Weight 1 kg
Tracking Limited

When to Use?

  • Documents that should be sent via courier rather than postal mail
  • Small, lightweight shipments under 1 kg
  • When DPD tracking for letter shipments is needed

DPD MAX (MAX)

Large parcels with special handling.

Property Value
Code MAX
Transit Time 1–3 business days
Max. Weight 31.5 kg
Max. Dimensions Oversized parcels (larger than standard girth)

When to Use?

  • Oversized parcels that exceed the standard girth
  • Heavy shipments that require special handling

Setting the Product in Setup

The default product is configured in the DPD Setup under Default Settings β†’ Default Product:

  1. Open the DPD Shipment Setup page
  2. Select the desired DPD product under Default Product
  3. This product will be automatically pre-filled for each new shipment

Change Product per Shipment

You can change the product individually for each shipment. The default product serves only as a template.


Comparison Table

Property CL E830 E12 E18 IE2 PL MAIL MAX
Domestic βœ… βœ… βœ… βœ… ❌ βœ… βœ… βœ…
EU βœ… ❌ ❌ ❌ βœ… βœ… ❌ ❌
International ❌ ❌ ❌ ❌ βœ… ❌ ❌ ❌
Delivery Guarantee ❌ βœ… βœ… βœ… ❌ ❌ ❌ ❌
Max. Weight 31.5 kg 31.5 kg 31.5 kg 31.5 kg 31.5 kg 20 kg 1 kg 31.5 kg
Tracking βœ… βœ… βœ… βœ… βœ… βœ… ⚠️ βœ