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DPD Shipping Connector

The merchantCENTRAL Shipment DPD Connector enables full integration of the DPD Cloud Webservice into Microsoft Dynamics 365 Business Central. You can create DPD shipping labels, generate return labels, and track shipments directly from Business Central β€” without needing to use the DPD MyDPD portal.


What Can the DPD Connector Do?

Feature Description
:material-label-outline: Single Labels Create shipping labels for individual shipments
:material-label-multiple-outline: Bulk Labels Process multiple shipments simultaneously in a single API call
:material-undo: Return Labels Create return labels for your customers
:material-package-variant: Multi-Parcel Shipments with multiple packages (parcel count > 1)
:material-earth: International International shipments with complete customs data
:material-printer: PDF & ZPL Labels in PDF format (for laser printers) or ZPL format (for Zebra thermal printers)
:material-map-marker: Tracking Automatic tracking URLs for shipment tracking

Quick Start in 5 Steps

If you are using the DPD Connector for the first time, follow these steps:

Step 1: Have Your DPD Credentials Ready

You need the following data from DPD:

  • Delis ID β€” Your DPD username (e.g. ALTENBRAND)
  • Password β€” Your DPD password
  • Depot β€” automatically determined

Where Do I Get Credentials?

You can obtain your credentials from your DPD account manager or via the DPD Business Customer Portal at myDPD.dpd.com. If you already have a MyDPD login, you can use the same credentials (Delis ID and password).

Step 2: Open and Configure Setup

  1. Open the search in Business Central (++alt+q++) and type DPD Shipment Setup
  2. Enter the API credentials (Delis ID and password)
  3. Enter your shipper address
  4. Select your default DPD product (e.g. CL for DPD Classic)

β†’ Detailed guide: Initial Setup

Step 3: Test Connection

Click Test Connection in the setup. On success, your Customer UID and Depot are automatically populated.

Step 4: Create Your First Label

  1. Open the Shipment Labels list in the merchantCENTRAL Dashboard
  2. Click Create Label
  3. Select DPD as the shipping provider
  4. Fill in the recipient data and click Create

β†’ Detailed guide: Creating Labels

Step 5: Print Label

The created label is automatically saved as PDF or ZPL in Business Central and can be printed immediately.


Supported DPD Products

Code Product Use Case
CL DPD Classic Standard domestic shipping
E830 DPD Express 8:30 Delivery by 8:30 AM
E12 DPD Express 12:00 Delivery by 12:00 PM
E18 DPD Express 18:00 Delivery by 6:00 PM
IE2 DPD International Express International express shipping
PL DPD ParcelShop Delivery to DPD ParcelShop
MAIL DPD Mail Letter shipments via DPD
MAX DPD MAX Large parcels up to 31.5 kg

β†’ Detailed description: DPD Products


Technical Details

Property Value
API DPD Cloud Webservice (SOAP/XML)
Login Service Version 2.0
Shipment Service Version 4.5
Authentication HTTP Basic Auth + SOAP Auth Token
Production URL https://public-ws.dpd.com/services/
Sandbox URL https://public-ws-stage.dpd.com/services/
Label Formats PDF (A4, A6, A7) or ZPL
Weight Unit Decagram (dag) in the API, Grams (g) in BC

Further Topics