Kaufland Ticket Card
Detailed view of a Kaufland ticket with all message information, buyer details, and the embedded message overview.
Opening the Page
Fields
General
| Field |
Description |
| Ticket ID |
Unique Kaufland ticket ID. |
| Status |
Current status (color-coded). |
| Topic |
Topic/subject. |
| Is Seller Responsible |
Whether the seller is responsible. |
| Requires Response |
Whether a response is required. |
Order Info
| Field |
Description |
| Order ID |
Associated order number. |
| Order Unit ID |
Order line ID. |
Buyer Info
| Field |
Description |
| Buyer Name |
Name of the buyer. |
| Buyer Email |
Email of the buyer. |
Messages
| Field |
Description |
| Message Count |
Number of messages. |
| Last Message |
Content of the last message (multi-line). |
| Last Message At |
Time of the last message. |
Timestamps
| Field |
Description |
| Created At |
Creation timestamp. |
| Updated At |
Last update. |
Ticket Messages (Subpage)
Embedded message list. See Ticket Messages Subpage.
Actions
| Action |
Description |
| Refresh Ticket |
Updates the ticket with the latest Kaufland data. |
| Send Message |
Send a new message to the buyer. Opens the Send Message dialog. |
| Close Ticket |
Closes the ticket. |
| View Order |
Opens the associated order. |