Ticket Details FactBox
FactBox on the right side of the Tickets list, showing a brief overview of the selected ticket.
Opening the Page
- Automatically visible as a FactBox in the Tickets list.
Fields
| Field | Description |
|---|---|
| Ticket ID | Unique ticket ID. |
| Status | Current status. |
| Topic | Topic/subject. |
| Buyer Name | Name of the buyer. |
| Message Count | Number of messages. |
| Last Message | Content of the last message (multi-line). |